The WhatsApp Business app can send one fixed away message. Tendabot replies to what the customer actually asked, at any hour, and runs the small automations that keep a busy inbox moving: after-hours messages, keyword rules, follow-ups and closing quiet chats.
A fixed auto reply tells a customer to wait. The AI tells them the price, the delivery time or where their order is, from your own website, files and store.
Set your hours and days. Outside them, customers get your away message, and the AI can keep answering the simple questions so nobody waits until morning for a delivery date.
When someone writes "refund", "complaint" or anything else you choose, bring your team in straight away or send a fixed reply you wrote.
People send three short messages instead of one. Set a wait of up to two minutes and the AI answers all of them together, once, instead of replying to each line.
Official Meta connection, with Coexistence if you want to keep the app on your phone. Add your website or files so the AI can answer.
Office hours and away message, keyword rules, how long to wait before replying, what happens if nobody picks up a handed-over chat, and when quiet chats close.
The Automations page shows each rule in plain words, when it runs and how many times it fired in the last 30 days, so a rule that never fires is easy to spot.
Worth knowing before you sign up, not after.
The app sends one fixed message to everyone. Tendabot reads each message and answers it, and still lets you send a fixed away message outside office hours if you want one.
Yes. Set your hours and days, write the away message, and choose whether the AI keeps answering after hours or only your away message goes out.
Replies to people who messaged you first, through Meta's official API, are exactly what the WhatsApp Business Platform is for. Tools that automate WhatsApp Web are the ones that get numbers banned.
Always. Take over any chat from the inbox or the phone app and the AI stops answering it until you hand it back.