← Every feature
Help centre

One help centre. Read by people, learned by the bot.

Write an article once. It is published on a help site in your colours, found by search and by Google, and taught to your AI agent at the same time — so the same answer serves a reader at midnight and a customer in chat.

01
A site, not a widget tab

Your own address at tendabot.com/help/your-name, with collections, article pages, search and a sitemap. Your logo, your colour, your headline and tagline — set from the console, no code.

02
Every article teaches the bot

Publishing an article adds it to the bot’s knowledge with a link back, so chat answers can cite the page they came from.

03
The messenger on every page

The chat button sits on the help site itself. A reader who cannot find it asks, and the bot answers from the very articles around them — or hands to a person.

04
Collections that look designed

A professional icon and a colour for each collection, chosen from one consistent set, so a help centre with five sections does not look like five different apps.

How it works

1
Write in the console

Articles live on the bot’s Help Center page: title, body, collection, order. Drafts stay private; published ones go live at once.

2
Brand the site

Name, colour, logo, headline and tagline on the “Your help site” card. The text colour picks itself for contrast on the brand band.

3
Make it public

One switch. Off, the address returns not found; on, the sitemap lists it for search engines.

4
Let the bot use it

Nothing to do: every published article is retrieved for chat answers, and updated the moment you edit it.

What it will not do

Worth knowing before you sign up, not after.

  • The help site lives at tendabot.com/help/… today. A custom domain such as help.yourbrand.com is not offered yet.
  • Articles are one language each; there is no automatic translation.
  • There is no “was this helpful?” vote or per-article view count yet.
  • The “Powered by Tendabot” line on the site can be removed on Pro and Scale.

Questions

Is the help centre included on every plan?

Yes — writing articles, publishing the site and having the bot answer from them are on Starter, Pro and Scale. Removing the Powered by line needs Pro.

Can I import articles I already have?

Paste them in, or crawl your existing help pages as knowledge first and rewrite the ones worth keeping. Claude can also create and reorder articles for you through MCP.

Does it help with SEO?

The site is server-rendered, every article has its own URL and title, and it is listed in the sitemap. It ranks like any other set of pages on the domain.

Further reading

Goes well with

Ready when you are

Your first agent, answering in five minutes.