What is your return policy?
30 days to request. Manufacturer defects only. Enclosures are final sale.
EBy the Elite Auto Gear team · Updated July 15, 2026
We have a 30-day return policy — you have 30 days after receiving your item to request a return.
Important: Elite Auto Gear covers manufacturer defects only. We don't cover improper installation, accidental damage, misuse, abuse, improper wiring, or operating a unit outside its listed specifications. Wear and tear is not a manufacturer defect.
To qualify
- Request within 30 days of receiving your item.
- The item must be in the same condition you received it, in its original packaging.
- You'll need your receipt or proof of purchase — and photos of the item are required for approval.
- Return authorization is required. Items sent back without requesting a return first will not be accepted.
- You cover the return shipping cost — but there is no restocking fee.
All enclosures are FINAL SALE.
How to start
Email [email protected] and we'll send instructions. Once you ship it back, reply to that email with your tracking number.